Bookings
Bookings cannot be accepted from persons under the age of 25 years or from parties where the majority of members are less than 25 years (except families or supervised groups). No bookings can be accepted from single sex parties (hen and stag parties). The number of persons occupying the property must not exceed the number of beds (excluding cots) without prior arrangement with the Owner. The person who signs the booking form will be responsible for all persons included on the form and should ensure that they are aware of the booking terms and conditions here. The Owner or the appointed agent, reserve the right to decline any booking or to refuse to hand over keys to any person who is not considered suitable, or has not complied with the booking conditions, agreed payments or the security deposit. A booking is only complete once the Hirer has received either an e-mail confirmation or telephone confirmation and the Hirers payments cleared.

The balance is payable before 12 weeks prior to the date of arrival. If the balance is not received by the due date, the Owners reserve the right to cancel the booking without refund of the deposit, and the house will be offered for re-letting. Any bookings made within 12 weeks of the start of the holiday require full payment at the time of booking.

Occupancy shall be from 4p.m on the day of arrival until 10.00a.m on the day of departure, unless special arrangements have been made. The properties benefits from bed linen and towels. Missing or damaged items will be charged for. Hirers staying for 14 days will receive fresh linen and towels after or around 7 days occupation. Our housekeepers will also clean the kitchen, bathrooms and communal areas up to a specified number of hours.

General Rubbish must be separated from Recycling and placed in the correct bins. Please leave the house tidy, and at the end of your stay you must not leave your washing up for our staff (please load the dish washer). Doors must be locked at all times when you are out. Each property has a garden for  your exclusive use. There is a paddock available on request, that we are happy for you to enjoy when cattle are not grazing there. There is also a well signed footpath at the top of the drive (Hall end) and we grant special permission for you to join the path via our private drive (which is not a public footpath); a map is provided, and the footpath well signed, so please stay on the footpath, and not wander over private estate land.

Dogs
Dogs are welcome in all properties, however in order to ensure that the Owner continues to welcome dogs, the Hirer must undertake the following: 1.0 There must be no more than two dogs (Unless agreed with the owner) at the property at any one time. 2.0 All dogs must be kept under strict control and always on a lead at all times when not in the properties own gardens 3.0 Any fouling must be cleared up without delay. 4.0 The Hirer must bring the dogs bedding and all necessary equipment, including towels 5.0 Dogs are not allowed in the bedrooms, the bathrooms or on any furniture.

Cancellation
If the Owner cancels the Hirer is entitled to a full refund. We advise the Hirer to take out cancellation insurance to help recover costs, should they need to cancel the booking for any reason. Once a booking is confirmed, the Hirer is responsible for the total cost of the holiday even if the Owner resells the cancelled dates.

The following cancellation charges will apply:

Full Payment Made

Deposit non refundable if Hirers cancel at least 12 weeks before the start of the holiday

Total cost non refundable if Hirers cancel within the 12 week period before the start of the holiday

Split Payments

If the Hirer cancels or the balance is not paid on time, the booking deposit cannot be refunded. If the balance payment is not received at least 12 weeks before the holiday starts, the booking will be automatically cancelled.

Liability
Whilst the Owners make every effort to ensure the accuracy of the property description, the Owners cannot be held responsible for any alterations made to the property or its amenities, which are beyond its reasonable control. The Owners cannot accept responsibility for any sickness, injury, loss, damage, additional expense or inconvenience, directly or indirectly, caused by or arising out of the property, it’s facilities and its appearance, plumbing, electrical or otherwise or exceptional weather conditions. Further, no responsibility is accepted for the personal property, car or the car’s contents belonging to the Hirer or any member of the party during their occupancy.

Booking Alterations By The Hirer
Any alterations to a booking by the Hirer may be subject to agreement with the Owners. Any change in holiday dates will be subject to the agreement of the Owners.

Booking Alterations By The Owner
If, for reasons beyond their control, the Owners have to cancel or alter arrangements made for the Hirer, they will make every effort to offer alternative dates. If the Hirer does not accept the alternative offer, the Owners will return to the Hirer any monies paid, whereupon the Owners’ liability will cease.

Extra Costs, Damage, Loss & Nuisance
The Hirer agrees that the supervision of children, babies and any adults requiring care remains the responsibility of the Hirer at all times. The Hirer agrees that the supervision of any entertainment provided for them during their stay remains their responsibility and that it will be reduced or stopped when the Owner asks if it is deemed a nuisance to the environment or community. The Hirer will be responsible for leaving the accommodation in full and good order and clean condition. The Hirer will be responsible for the belongings of all occupants during their stay. The Hirer will pay for any damage or loss, however caused, excluding reasonable wear and tear incurred during occupation. The Hirer must not take any soft furnishings, furniture or toiletries out of the house, this will result in a charge. The Owners will regrettably have to charge for stained linen, carpets and furniture. Prices quoted include electricity, oil and water. The Owners reserve the right to charge the Hirer any levy by the Government that affects the price of the rental. The Hirer agrees not to cause nuisance or annoyance to occupants of nearby properties, and to allow reasonable access to the property by the Owners or their agents if they deem it necessary. The Owners will arrange for housekeepers to come into the properties at 10.00 a.m. on the date of departure. These housekeepers must have full access to the entire house and garden by the Hirer fully vacating the property by this time after their final night. If, in the opinion of the Owners, any person is not suitable to continue their occupation of the property because of unreasonable behaviour, damage or nuisance to other parties, the contract may be discharged and the Owners may repossess the property immediately. The Hirer will remain liable for the whole cost of the hire and no refund shall be due.